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Lucid Technologies Inc

The Logical Solutions

WebSphere Administrator

WebSphere Administrator
Location: Remote.
Customer site locations are: (Dallas, TX, East Rutherford, NJ, and Richmond, VA).
Eastern, Central and Mountain time zones

Description:

This is a mid-level E-commerce position requiring a minimum of bachelor’s degree in computer science or related field or has equivalent work experience. Must have at least 5 years’ experience in WebSphere product support. Must have strong administration support skills in WebSphere product support in an UNIX (AIX/Linux) environment and strong communication and documentation skills. Be able to lead and coordinate the design, development, implementation and support of specialized business and technical information technology solutions.

Typical Duties:

This person is a Subject Matter Expert (SME) in WebSphere and will provide project planning and technical support to the application developers and TAAPS/TDMS application business owners. This resource will be the primary point of contact for WebSphere Product throughout the application life cycle. In this role, the individual will ensure WebSphere readiness compliance; propose architectural solutions to support WebSphere requirements for high availability, reliability, security, etc.; work with clients to develop and update migration project schedules and provide appropriate communications. Must be willing to handle complexity and troubleshoot various technical scenarios on various software platforms. At least 5 years of application instrumentation systems design, deployment, and support experience is desirable.

Qualifications: 

Required Skills and/or Product Knowledge:

  • Need a resource fully knowledgeable with the WebSphere software.
  • Must have experience with installing and configuring WebSphere on AIX and RHEL Operating Systems.
  • Must be able to provide installation, optimization, and troubleshooting support for the WebSphere and associated WebSphere products.
  • Must be able to work with Developers who design, develop, code test and implement procedures to load the data warehouse according to the approved design and technical models incorporating the business rules and data requirements.
  • Document the modified application design, code, logic, packages, modules or triggers in the appropriate tool and update the operations manual.
  • Will be integrated into the client’s dedicated support team and work directly with the customer.

Technical Skill Requirements:

  • Experience in installing, clustering, and doing performance tuning and troubleshooting for WebSphere Applications servers.
  • 5 years of WebSphere architecture experience including design, administration, and configuration.
  • Experience in integrating and deploying applications on WebSphere in a shared hosting environment.
  • Java and J2EE (5 years).
  • XML and Web Services (3 – 5 years)
  • Experience in Performance Tuning Applications (3 – 5 years).
  • Web infrastructures build and deployment (3 – 5 years).
  • Working knowledge of production Web hosting environments is required.
  • UNIX and Shell Scripting (3 – 5 years).
  • Strong knowledge of AIX and Linux administration.
  • Strong knowledge of HTTP and HTTPS.
  • Knowledge of IBM ISAM and LTM (BigIP).
  • Working knowledge of other Internet protocols (e.g., DNS, LDAP, Telnet, SMTP, SNMP). SAP BusinessObjects BI platform knowledge and experience is a plus.

Interpersonal & Customer Services Skills Requirements:

  • Strong communication skills, both verbal and written.
  • Ability to produce written documentation (procedures and work instructions).
  • Ability to work effectively in a team, and with clients.
  • Demonstration of initiative and results oriented with flexibility and tenacity, and the ability to continuously adjust priorities to reflect changing circumstances.
  • Strong diplomacy, assertiveness, influencing skills with commitment and ability to work in a dynamic cross-organizational team environment.
  • Strong dedication to provide quality customer service.
  • Effective problem-solving skills and inherent decision-making ability.
  • Strong analytical skills including the ability to quickly identify the cause of issues with the system or determine if other teams need to be included in resolving an issue.
  • Ability to manage own projects including communications to customers as well as work as part of a larger team managed by a project manager.
  • Ability to coach junior administrators and foster new talent.

Details/Comments:

  • Employee will continue support through new contract period ending in 12/31/2023.
  • Position is remote work from home within CONUS.
  • On-call, evening and weekend work is expected.