Lucid Technologies Inc

Under general supervision, applies change management knowledge, skills, tools, and techniques in supporting project leads. Drives the development and application of change management methodology and culture.

This position will work with leaders in the Dept. of Early Care & Learning - Child Care and Parent Services Division (CAPS) to stand up a new functional area, the Provider Relations functional area, within the Division. This position will also work with the Organizational Change Management (OCM) leads employed by the external contractor developing the CAPS Provider Management and Payment System. The CAPS Provider Management and Payment System will be used by the Provider Relations staff to perform all work responsibilities. This position plays a key role with sustainable business adoption of transformative initiatives in technology, process, and design. The Organizational Change Management Specialist will report to the CAPS Provider Relations Direction. 

 Work Schedule: DECAL prefers a local Atlanta candidate in the event of onsite meetings. However, they are open to 100% remote for the right person. The candidate will be responsible for the cost to travel to Atlanta for first-day onboarding with DECAL’s HR Department.

 • Uses a structured methodology and leads change management activities for the Provider Relations

  Functional Area standup and implementation of system software.

• Collaborates with the contractor’s OCM leads on new system implementation to ensure coordination across

  projects with overlapping stakeholder groups.

• Provides consultation and collaborates with project managers/teams to integrate change management

  processes and tools into their project plans.

• Assesses change readiness among stakeholder groups and identifies potential barriers/risks to

  implementation.

• Analyzes the impact of the changes on all areas of the organization and develops viable, actionable items to

  overcome resistance and effect change.

• Supports the design, development, delivery, and management of communication plans for designated projects

  to build awareness, understanding, buy-in, and support for the projects.

• Develops and executes plans to engage stakeholder groups and manage the process of change.

• Provides input, documents requirements, and supports the design and delivery of training programs for staff

  impacted by project-related change.

• Creates resource material that is used to communicate with various stakeholders.

 Minimum and Additional Requirements:

 • Bachelor's degree and professional experience related to the position.

• Prosci or other industry change or culture certification(s)

• Experience handling multiple priorities in a dynamic work environment

• Consulting or project management experience leading complex initiatives

 Preferred Qualifications:

 • 2+ years’ experience working with government programs

• Experience working on large-scale information technology projects preferred.

• Experience in the design, development, and execution of change management and communication strategies.

• Experience conducting a variety of assessments (e.g. change readiness, stakeholder, or learning needs).

• Experience in managing the implementation of change management strategies including stakeholder

  engagement, organizational development, and change communication.

• Excellent verbal and written communication skills.

• Ability to facilitate and lead groups of staff from all levels of the Agency.