US Citizenship and ability to successfully pass a public trust clearance process.
This is an E-commerce position requiring a minimum of bachelor’s degree in computer science or related field or has equivalent work experience. Must have strong administration support skills in UNIX (Solaris / Linux), IBM Connect Direct, Axway Secure Transport, and SFTP experience. Individuals must be able to lead, implement, and support of specialized business and technical information technology solutions. Must be willing to work off hours, weekends, and on-call.
Technical Skills and product knowledge requirements:
Strong UNIX Solaris / Linux systems administration skills
Strong Experience administering and configuring IBM Connect Direct, Away Secure Transport, and SFTP
Strong scripting experience (Shell, Perl, Python)
Experience with management of SSL, TLS, data encryption, and certificates
Understanding of cloud technologies (S3, BLOB)
Experience with Unix Permissions and FACLs
Basic understanding of networking
Experience identifying and troubleshooting system issues in an operational environment.
Perform support responsibilities with IBM Connect Direct, Axway Secure Transport, and SFTP in Unix / Linux.
Provide build and operational support including troubleshooting, timely resolution, and root cause analysis of incidents in the environments
Perform change management (CM) role on the components. Implement change requests based on CM processes
Implement necessary steps to prevent future incidents
Install, Upgrade, and maintain Connect Direct, Secure Transport, and SFTP
Experience with IBM MQ is a plus
Has proven interpersonal, communication, organizational, documentation, leadership, and customer service skills
Qualified applicants have a Bachelor's degree in a related area or have at least 5 to 8 years of experience in the field
Demonstration of initiative and results oriented with flexibility and tenacity, and the ability to continuously adjust priorities to reflect changing circumstances
Strong diplomacy, assertiveness, influencing skills with commitment and ability to work in a dynamic cross-organizational team environment
Strong dedication to provide quality customer service
Effective problem-solving skills and inherent decision-making ability
Strong analytical skills including the ability to quickly identify the cause of issues with the system or determine if other teams need to be included in resolving an issue
Ability to manage own projects including communications to customers as well as work as part of a larger operational team
Strong knowledge of HTTP, HTTPS, and SFTP protocols.