Role/Title: Telecom and Wireless Support Specialist
Location : (Hybrid) Metro Atlanta, Georgia
Experience: 5+years
Client: State of Georgia
***Agency Interview Type: Either Web Cam or In Person***
***Candidate MUST BE LOCAL TO METRO ATLANTA***
General Description
Telecom and Wireless Support Specialist
Job Description
This position reports to the Office of Information Technology Service Delivery, reporting to the Telecommunications and Wireless Support manager.
The position will require basic to high complex technical support in the following areas.
Five (5) years of telecommunications experience to include switches, routers, Centrex systems, Voice over Internet Protocol (VOIP) and five (5) years of iOS experience, cellular network operations utilizing Workspace One/Airwatch Five (5) years of audio video conference support, assisting users with basic to complex tech.
Five (5) years project stake holder experience that include small to large scale projects.
Will require good verbal and written communications skills and the ability to build strong professional relationships with customers throughout the agency.
Maintains a high level of productivity and have excellent organizational skills.
Skills Matrix
Telecommunications experience to include switches, routers, Centrex systems, Voice over Internet Protocol (VOIP)- Required 5 Years