Lucid Technologies Inc

Role/Title: IT Scrum Master

Location: Des Moines, IA 

Interview type: In Person Only

Description: The Division of Information Technology (DOIT) provides adaptable, secure, and cost-effective technology services and solutions across the Department of Human Services (DHS) Divisions, Partners and Citizens. We manage all of DHS’s IT assets, projects and resources, and we deliver technology and expertise to support Citizens of Iowa and their family’s every day.  This includes consistently delivering top tier performance and value to citizens as a trusted partner and services provider. 

Do IT is committed to the pursuit of creative and innovative solutions that enable our Agency to help Iowans achieve healthy, safe, stable and self-sufficient lives through the programs and services we provide.  We strive for an IT culture that identifies the newest, most effective solutions through discovery, open discussion and collaboration. We have fun together, care about each other and take pride in the solutions we provide. We believe in continuously optimizing our processes, refining our solutions and improving ourselves to the benefit of the Iowans we serve. If you are passionate about applying your creative and innovative architecture strategies and approaches across the Department of Human Services enterprise then this is the role for you! 

The department is currently in the planning stages of its Medicaid Modernization program, which will transform Iowa Medicaid business and technology. The department is seeking a Scrum Master with a strong agile delivery background to establish initial project/team backlogs and assist with the formation of agile delivery teams. The Scrum Master will act as the servant leader for one or more agile teams once teams are formed.

The Scrum Master will be responsible for the following:

• Working closely with stakeholders to define Epics, Features, and User Stories required to complete project goals

• Adhering to project methodology as defined by the DHS PMO and Medicaid Modernization program

• Documenting the definition of done for each Epic, Feature, and User Story

• Establishing agile teams for the defined backlog

• Facilitating the relative sizing of the project backlog in Story Points

• Establishing a sprint delivery cadence

• Facilitating sprint planning, daily standups, and sprint review/retrospectives

• Providing agile coaching to team members 

• Resolving team blockers preventing the delivery of sprint commitments

• Escalating blockers when outside of the team’s control

• Monitoring project tools and extracting sprint metrics and project progress metrics as defined by the program

POSITION RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:

• Strong background in agile delivery methodologies

• Ability to work within a project governance structure (methodology, required templates and reporting)

• Ability to interact with, educate, learn from, and drive business and IT teams.

• Ability to work effectively under very broad direction with general supervision

• Ability to motivate team and meet deadlines in a fast-paced and challenging environment.

• Ability to gather and organize multiple simultaneous complex business process scenarios

• Ability to break down complex tasks into actionable work items, sequenced appropriately

• Ability to manage scope creep with a focus on delivering a minimum viable product

• Excellent organizational, presentation, interpersonal and team building skills

• Excellent time management and project planning/strategizing skills

• Strong verbal and written communication skills

• Demonstrated experience with managing client expectations, implementing service improvement initiatives 

• Demonstrated experience managing multiple parallel work efforts

• Other duties or tasks as assigned by management.