Lucid Technologies Inc

IT - Systems Administrator I

Location work will be performed: VAO225 – Rosslyn (Arlington) VA

Job Description: Job Title: Junior Systems Administrator (Windows Operations)

Description:

This position is eligible for remote, schedule TBD by manager. Must live within 2 hours of Arlington Virginia. 

We are seeking a Junior Systems Administrator. This position serves as Windows Operations liaison with the OCIO Service Desk. The desired candidate will be responsible for research, installation, testing, and troubleshooting of OCIO Windows server and workstation operating systems and OCIO software applications. 

The candidate must be able to obtain a Position of Public Trust Clearance – US Citizen or Permanent Resident (Green Card Holder) and must not have traveled outside the US for a combined total of 6 months or more in last 5 years. Must have resided in the US for the last 5 years

Position Description

• Serve as primary point of contact for OCIO Tier 3 support issues and manages team ticket escalation (software deployment issues, base server troubleshooting)

•Work directly with end users to resolve issues either remotely or  through a deskside visit

•Responsible for monitoring Tier 3 support tickets

•Administer user accounts and security groups (and their respective memberships)

•Work with the Windows Operations team to deploy Windows servers

Position Requirements

•Minimum 2 - 3 years’ experience as a junior systems administrator

•Experience and knowledge of Microsoft Active Directory

•Knowledge of basic network principles and functions (e.g., DNS, DHCP, TCP/IP, etc.)

•Knowledge of Microsoft folder, file, and sharing security

•Experience installing and configuring Windows Server operating systems.

•Experience administering and maintaining user accounts within a Microsoft Active Directory

•Experience troubleshooting Windows Server issues and network connectivity issues.

•Experience troubleshooting Windows applications and applications deployments.

•Strong written, oral, and telephone communication skills

•Excellent technical writing skills; responsible for fully documenting problem resolutions for Tier 1 / 2 technicians

•Desired - Experience with cloud-based systems and tools (e.g., Azure, AWS, SSO, etc.) and VMWare (vCenter and View)

•Must be able to obtain a Position of Public Trust Clearance – US Citizen or Permanent Resident (Green Card Holder) and must not have traveled outside the US for a combined total of 6 months or more in last 5 years.

•Must have resided in the US for the last 5 years