Lucid Technologies Inc

Senior UX / UI Designer

Work Location: Charlotte - NC

Duration: Long term.

The Opportunity UX Designers are at the core of client’s Financial products, and facilitate interactions with millions of user daily through their work. 

The Work Itself

• Collaborate with usability, information architecture, content strategy, engineering and business stakeholders to conceive best-in-class digital user experiences that align to Ally’s design principles, industry standards and emerging digital trends 

• Represent the UX practice its ideals, standards, and methods as an advocate, leading contributor, and subject matter expert to influence product enhancements that drive digital adoption and inspire customer loyalty

• Interface regularly with leadership to share insights on user experience and build consensus on the most competitive product direction

• Engage and lead colleagues in co-creation, knowledge sharing, constructive critique, and process improvement to elevate the practice of design

• Faithfully represent, communicate, and carry out the direction of enterprise UX leadership to ensure design meets standards, from end-to-end, across all customer journeys

• Strong experience in Communications, Human Factors Engineering, Usability/Research, or Business Psychology, Cognitive Science, Human Computer Science, Professional Writing or other related disciplines

• Passion for creating value for both internal and external users, and enthusiasm for Agile processes that help develop these products

• 3-5+ years previous work experience in: UX Design, Customer Experience or Qualitative Research Innovation/ideation with a focus on user experience, understanding consumers/users, problem solving, organizing/conducting/analyzing quantitative or qualitative research, and recommending design-oriented solutions

• Desire to work within a diverse group of people and passion for challenging the status quo

• Ability to Visualize information effectively and tailor presentations to the audience

Mandatory Skills: Qualifications 

• 3-5+ years’ experience as an Information Architect or UX Designer at an agency, retail or financial services institution 

• Experience creating user flows, wireframes, and interactive prototypes 

• Knowledge of the Adobe Creative Suite (Photoshop, Illustrator), Sketch, Axure and InVision preferred 

• Experience in an e-commerce, media, or start-up environment with short interval release cycles is a plus 

• Best-practices knowledge of WC3 and other web design standards 

• Excellent understanding of usability/user centered design, UX methodology, interactive design principles and best practices, web accessibility, and corporate branding 

• Excellent verbal and written communication skills 

• Solutions oriented with the ability to multi-task and adapt quickly to changing requirements and conditions 

Education & Certification Requirements Bachelor’s degree. Minimum: 3 years’ experience in interaction design, information architecture, web design, usability or related field.