Location: Remote, however Customer site locations are; Dallas, TX, East Rutherford, NJ, and Richmond, VA.
Eastern, Central and Mountain time zones.
US Citizenship is Required - Ability to pass enhanced background screen (criminal, financial, drug) for Public Trust clearance.
This is Network Engineer position requiring a minimum of bachelor’s degree in computer science or related field or has equivalent work experience. Must have strong Network support skills in several industry leading technologies. Candidate must have strong troubleshooting experience as well as possess strong communication and documentation skills. Be able to implement and support of specialized business and technical information technology solutions.
Technical Skills and product knowledge requirements:
10 years of general network support experience
Strong experience with F5 APM
Strong understanding of PKI and Multi-Factor Authentication
Extensive knowledge of Cisco ISE
Extensive knowledge of IPSec/IKE (B2B VPN (Cisco preferred)
Extensive knowledge of firewall administration (Checkpoint and Juniper preferred)
Extensive knowledge of Load Balancer administration (F5 preferred)
Extensive knowledge of switching and routing commands (Cisco preferred)
Cisco IOS routers, Cisco IOS, and Nexus OS switches
Advanced level knowledge of any of the following routing protocols (e.g. BGP, EIGRP, HSRP, VLAN, and TCP/IP)
Ability to create and/or maintain Visio Network diagrams.
Experience troubleshooting and maintaining various types of cabling.
Extensive history of documented troubleshooting skills relating to desktops, servers, network and firewalls
Follow-up and attention to detail with great customer service skills
Professional, responsible attitude and work independently
Extensive written documentation (processes, user guides)
Strong verbal and written communication skills
Ability to work with remote, matrixed teams.
Ability to work effectively in a team, and with clients.
Experience with DNS
Experience with Unix/Linux/Windows
Experience with Cloud Technologies (AWS, Azure)
Experience with various Network Tools (NAS, NNMi, SevOne)