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Lucid Technologies Inc

The Logical Solutions

Sr. Technical Writer
Job Title: IT - Technical Writer 2
Location: NC-Raleigh
Hybrid remote work is permitted, candidates must be local.

NOTE: US citizens and Green card holders are encouraged to apply, as we are unable to sponsor a visa at this time.

Job Description: Sr. Technical Writer – our client is looking for a candidate that can work closely with Subject Matter Experts (SMEs), engineering and operational project teams, end users and other stakeholders to create and maintain high quality documentation including network topology diagrams, executive level briefings, White Papers, Standard Operating Procedures (SOPs) and Training Plans.

•Create Policy documents and work with engineers to create network topology diagrams.
•Work with engineering teams to develop required tool, application or service training for end users. Document required and specialized training opportunities. Align with Organizational Training and Awareness team to ensure all technical training meets enterprise standards.
•Collaborate with corporate communications to ensure communications plans, documentation and training are aligned; assist in creating departmental communications.
•Engage and collaborate with end users to address content gaps, respond to feedback and promote continuous improvement of documentation experience.
•Write clear and concise task-based information for a technical audience; familiarity with cybersecurity communications language and subject matter.
•Have excellent writing and editing skills, familiar with AP style and Chicago Manual of Style.
•Be a strategic thinker who is comfortable working in a fast-paced team environment.
•Understands the difference between information management and data management; ability to assist in both.

•Minimum five years’ experience in a technical writing field or technical engineering supporting
•Understanding of 508-compliance remediation.
•Expert knowledge of Microsoft Office Suite (Word, PowerPoint, and Visio) including template creation and application; familiarity with XML topic based technical writing via DITA.
•Working knowledge of DITA/XML authoring tools, RoboHelp, MadCap Flare, FrameMaker and Adobe Acrobat Professional.
•Must be able to create strong policy documentation and network topology diagrams.
•Experience and understanding of information management/information architecture fundamentals such as version control, content management, single sourcing and metadata.
•Experience in an agile environment and rapid deadlines.
•Proven work experience as Communication Specialist or similar role
•An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
•Solid organizational skills, including multitasking and time-management
•Strong client-facing and teamwork skills
•Familiarity with risk management and quality assurance control

•Bachelor's degree in Science, Business or related disciplines or equivalent work experience
Additional Provisions:
•Pass both a client mandated clearance process to include drug screening, criminal history, and credit checks.
•Please note that any usage and detection of cannabis with or without a prescription will result in a failed US Postal clearance regardless of the legalization under State Laws.
•Once candidate’s resume is approved and interview passed, the agency is responsible for providing drug screening. Failure to submit the drug screening results will delay the security clearance process.
•If a candidate is given an interim clearance, continuation of employment is then based on the candidate receiving a sensitive clearance.
All candidates must be a US Citizen or have permanent residence status (Green Card).
•Candidate must have lived in the United States for the past 5 years.
•Cannot have more than 6 months’ travel outside the United States within the last five years.
Military Service excluded

Thanks & Regards,
Lavanya Thaneeru
US IT Recruiter
Lucid Technologies Inc
E: lavanya.t@lucidtechinc.com
O: 214-385-4144 Ext: 213