Lucid Technologies Inc

Candidate must currently be local to Indianapolis. Please provide current home address.

Position is 100% remote. Please confirm the resource understands this requirement.

The System Administrator (Int) works in The Indiana Office of Technology (IOT), providing specialized system administration and support to the unique solutions provided and managed by the APM (Application Performance Management) Program Team. 

The essential functions of this role are as follows: 

• Responsible for activities related to systems administration.

• Assisting in aiding other staff/vendors on various projects, directing their activities, and may assist in evaluating their work.

• Ensuring long-term requirements of systems operations and administration, which may include the overall systems planning.

• Responsible for maintaining, administering, and configuring specialized applications and their components.

• Assisting in implementing enhancements that will improve the reliability and performance of the system(s).

• Responsible for testing and documenting application upgrades/updates/patches and new releases which may include some program design.

• May be responsible for quality assurance reviewing of applications.

• Evaluating new and existing software products.

• Conferring with department management to assist in planning, organizing, and controlling the activities of assigned area(s).

• May assist with project management in assigned area(s).

• May provide administrative support to multiple projects or project phases.

• Assisting in defining system software and hardware requirements.

• Mentoring and providing guidance to new and lower-level staff.

• Monitoring, troubleshooting, and reproducing issues found on incoming ‘help tickets’ for applications.

• Assisting in direction of incoming Help Desk requests to determine how best to aid agencies.

• Acting on incoming Help Desk requests for service to prioritize resources.

• Assisting in the creation of training materials for maintenance/support of specialized solutions.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned to meet the department needs

Proficiency in system administration principles (Monitoring, Network, Storage, Scripting) Required 2 Years

Proficiency in Windows operating systems Required 2 Years

Experience with Cloud Platforms i.e. – Azure\AWS Required 2 Years

Understanding of .NET frameworks Required 2 Years

PowerShell scripting experience Required 2 Years

Solid problem-solving, planning and organizational skills Required 

Strong customer service skills Required 

Ability to work in fast-paced environments and with minimal supervision Required 

Strong written, verbal, and video communication skills Required 

Experience with Windows Group Policy Objects Desired 

Experience with Windows Active Directory Desired 

Proficiency in monitoring applications Desired 

Proficiency in troubleshooting applications Desired 

Some C#\.NET Coding experience Desired 

SQL Query language experience Desired 

Exp with Agile methodology Desired 

SOP and Documentation experience Desired

Manala Priyanka

US IT Recruiter

Lucid Technologies Inc

Email: priyanka.m@lucidtechinc.com

W: www.LucidTechINC.com