Onsite Required: Due to the essential nature of the work to be performed, this position REQUIRES the selected candidate to work ONSITE for the duration of the assignment. Candidates will not be permitted to work remotely. Do you accept this requirement?
General Description
Provides business operations support, computer inventory management, and logistical support by email/phone, or onsite. Performs tracking, request approvals, data analysis and report reconciliation. 90% Administrative role. Microsoft Office proficiency.
Job Description
The position is under direct supervision. Must be local to Metro Atlanta. Position is both onsite and remote. User support by email/phone. *10% Technical role. Driving is required for this position. Some in-state/local travel if needed.
1. Inform submitters of proper requests required for desired services
2. Work closely with NTT Service Technicians and Business Application & Technology staff
3. Help facilitate Division office supply orders using state purchasing processes and procedures
4. Pursue offboarded user hardware and wireless equipment returns
6. Help track large scale technology product deliveries for Special Projects
7. Work closely with internal and external clients to ensure overall success of Unit operations
8. Identify hardware trends and report inventory discrepancies
9. Maintain daily inventory summaries and weekly reports in MS Teams
10. Provide status updates to Unit Manager
11. Assist with fulfilling hardware, peripheral, and special technology requests ensuring prompt deployments
12. Cross reference equipment orders and field requests ensuring shipments are accurate
13. Update inventory systems
14. Review criteria and approve specialized end user computing requests
Requirements
• 2 years of professional work experience
• Proven ability to work independently and within a target driven cohesive team environment
• Ability to multitask in a fast-paced environment
• Strong work ethic, interpersonal, and communication skills
• Detailed oriented and exceptional critical thinking skills
• Proficiency with Microsoft Excel and MS Teams
• Driver's License
Skills Matrix
High school diploma or GEDRequired
Experience, which included report writing and data collection, tabulation, computation and analysis.Required1Years
Proficiency with Microsoft Excel and MS TeamsRequired1Years
Detailed oriented and exceptional critical thinking skillsRequired
Strong work ethic, interpersonal, and communication skillsRequired
Proven ability to work independently and within a target driven cohesive team environmentRequired
Ability to multitask in a fast-paced environmentRequired
Non-technical business administrative supportRequired6Months