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Lucid Technologies Inc

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SME Consultant - Enterprise Systems
Job Title: SME Consultant
Location: Washington, DC

Works with end user groups to identify technical solutions to business problems or inefficiencies. Evaluates existing systems and/or user needs and makes recommendations. May require certification in specific applications.

List of tasks to be performed:
  • Minimum 10 years or more experience in business, technical and systems solutioning.  
  • 10 year’s experience working on high-visibility, or mission critical aspects of a given program, and performs all functional duties independently.
  • Experienced in overseeing the efforts of direct reporting resources and/or be responsible for the efforts of all staff assigned to a specific job.
  • Expert knowledge of the ATS applications including but not limited to Postal One, Client Ship, eVS, eInduction, Labeling List, CIN Codes, CFR Contracts Systems, Incentive Systems, Accounting Systems, Informed Delivery, Informed Visibility and all sub systems and micro systems associated to these applications.
  • Expert knowledge of Enterprise Systems including Application Tech Systems, and Other Interfacing systems
  • Responsible for providing management support as needed.
  • Train new resources and Lead Daily team huddles.
  • Prepare any supporting documents such as Pub 199 but not limited to just that document. 
  • Be able to take projects from assignment to completion.
  • Supports management team’s efforts in change management.
  • Experience providing support related to mailer questions, calls, documentation, technical specification reviews/updates and attend any meetings with mailers and customers. This includes but not limited to PEEC, MTAC, Work Groups, User Groups, and Mailer CAT calls.
  • Experience creating and/or updating mailer documents to include but not limited to Release Overview and Release Notes
  • Experience troubleshooting Mailer Issues.
  • Experience answering mailers questions.
  • Support for any non price change work as well.
  • Expert knowledge of Domestic Mail rules and International Mail rules. 
  • Expert knowledge of Mail.DAT, Mail.XML, ICR, Shipping Services File, Client API, Enterprise Interfaces
  • Expert knowledge of mailing and shipping specifications used to integrate mailers software and internal systems. 
  • Liaison between business stakeholders and development teams in flushing out requirement details. 
  • Create solutions impacting customer experience, revenue, and cost avoidance.
  • Identify risks or technical issues with associated recommendations and proposed contingency.
  • Remote work is available but not guaranteed.
Required Certifications: 
  • PMP or Scrum Master Certification
Required Education:
  • A minimum of thirteen (13) to twenty (20) years’ relevant experience.
  • A degree from an accredited College/University in the applicable field of services is preferred. four additional years of relevant experience in lieu of a college degree is required. If the individual's degree is not in the applicable field, then four additional years of related experience is required.
Additional Provisions 
  • Pass both a client mandated clearance process to include drug screening, criminal history check and credit check.
  • Once candidate’s resume is approved and interview passed, the agency is responsible for providing drug screening.  Failure to submit the drug screening results will delay the security clearance process.
  • If a candidate is given an interim clearance, continuation of employment is then based on the candidate receiving a sensitive clearance.  
  • All candidates must be a US Citizen or have permanent residence status (Green Card). 
  • Candidate must have lived in the United States for the past 5 years. 
  • Cannot have more than 6 months’ travel outside the United States within the last five years.  Military Service excluded.  (Exception does not include military family members.)
  • All overtime must be pre-approved in writing by the client manager or his/her designated representative.
  • Agency will not be reimbursed for overtime charges without previous written authorization.  Authorized overtime will be reimbursed at straight time.

Thanks & Regards, 
Ravi Rajbhar 
US IT Recruiter 
Lucid Technologies Inc 
E: Ravi.r@lucidtechinc.com 
C: +1 214-385-4144 Ext:209 
W: www.LucidTechINC.com